Susan Bender Phelps, CEO of Odyssey Mentoring & Leadership helps her clients create a culture of learning and support that allows their people to deliver breakthrough results time after time.  Susan has 30+ years of experience working with leaders at all levels of organizations in many industries, including federal, state and local government, colleges, universities, for-profit and not-for-profit. Industries include healthcare, parks and recreation, advertising, accounting, scientists, physicists, architects, consulting engineers, construction, unions and clergy.

Through engaging and inspiring training programs and workshops, Susan demonstrates the principles of mentorship and leadership that improve communication and change workplace culture so that organizations are more productive and staff willingly uses every opportunity to grow, develop, and cause breakthroughs. As a consultant, she helps her clients strengthen existing mentorship and leadership programs, or build new ones that are strong from the start. Susan offers a limited number of executive coaching spots each year. As a popular speaker, Susan inspires and engages her audiences, clearly embodying the ideal that ordinary people can be extraordinary.

Featured Work

  • Aspire Higher: Get A Mentor, Be A Mentor
  • The Leader Within – You Are the Leader You Have Been Waiting For
  • Conspiracy of Success: Membership Retention & Recruitment
  • Learn Faster Than Experience Can Teach You: Get A Mentor, Be A Mentor
  • Are You Ready for the Boomer Brain Drain?
  • You Are the MESSENGER
  • Conspiracy of Success: Membership Retention & Recruitment
  • When You’re Not the Biggest Donor on the Block: Philanthropy That Boosts Grantee Success
    Training ProgramsYes You CAN Work With Just About Anyone – Effective communication is a challenge in every organization• Mentoring, Coaching, Advising…What’s the Difference and So What? – Once you know the difference, you can be far more effective in your professional relationships. Be a more powerful leader, manager, supervisor, mentor, coach or adviser.
    • Odyssey to Breakthrough Performance: Mentorship & Leadership Program Launch – Give your program participants the skills they need to be effective from their very first meeting. This two-day training covers Listening for Possibility; Dealing With Diversity; Working With Different Personality Styles; Being A Keen Observer; How We Learn; Conversations That Lead to Breakthrough, Action, Accountability and Accomplishment; Troubleshooting the Pitfalls; and Career Sponsorship. Includes a Workbook for each person.

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Susan's Expertise

Mentorship - 100%
Succession Preparation - 100%
Communication - 100%
Succession Preparation - 100%
Leadership - 100%
Personalities - 100%

Susan has a wonderful passionate perspective on communication and understanding of how people should relate to each other and achieve good work. I feel very fortunate to be chosen to experience this meaningful effort to assist OASFAA members in our careers.

Workshop ParticipantOregon Association of Financial Aid Administrators

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